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Ansel Barrett

10 posts

4 Best Tools for Customer Sentiment Analysis

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The most recommended solutions for customer sentiment analysis you should never miss in 2024!
May 21, 2024 · 5 min read

How CXM Software Can Help Measure Customer Service

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Knowing the essential metrices to measure customer service is the key to improve your customer service and gain business success!
May 16, 2024 · 8 min read

TOP 6 CXM Platforms in 2024

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Check out the top list of CXM software in 2024, and let CXM solutions bring your business to the next level!
May 13, 2024 · 8 min read

From Pain Points to Profits: How CXM and VoC Transform the Customer Experience

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How CXM and VoC can improve customer satisfaction? In short, VoC provides insight, and CXM takes action.
May 8, 2024 · 7 min read

How to Analyze and Act on Customer Feedback Data

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Listen to your consumers and respond to their input to better understand their requirements, wants, and feelings. It sounds easy, and it is. Your firm will benefit significantly from data-driven decision making. However, you do not have to accomplish this alone. There are plenty amazing smart tools accessible to assist you.
April 23, 2024 · 10 min read

5 Software That Uses AI to Analyze Customer Reviews

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5 AI-powered consumers review analytics tools that let you understand product pain points and plan for the future faster.
April 12, 2024 · 9 min read

Ratings Revealed: Critical Questions Answered with Consumer Reviews

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With the rise of e-commerce, the uniqueness of review and ratings data as a data source has become very apparent. When organizations utilize them in the right way, they can answer critically important business questions faster than ever before.
April 12, 2024 · 9 min read

What is Voice of the Customer (VoC)?

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A basic introduction to the concept of VOC and how it can be used to help your business grow, from mining user reviews to smart analytics reporting, your eyes are open to much more than just user reviews.
April 12, 2024 · 5 min read

How to Use Voice of the Customer (VoC) Software Effectively

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Customer Guide includes answers to establishing a multi-source insight methodology for effective voice of customer program. Learn tangible steps for establishing VOC program to support business customer journey.
April 12, 2024 · 10 min read

A Guide to Analyzing Amazon Customers Reviews in 2024

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Simple Guide Teaches You How to Analyze Consumer Reviews on Amazon Ecommerce with VOC Tools.
March 20, 2024 · 5 min read